Privacy Policy – Ace Property Solutions LLC

Effective Date: November 25, 2025

1. Introduction

This Privacy Policy explains how Ace Property Solutions LLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website at acehomesolutions.org (the “Site”) and utilize our real estate services.

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you (“Personal Information”).

A. Information You Voluntarily Provide:

We collect personal information that you provide to us when you fill out contact forms, submit property details, or contact us directly. This includes:

  • Contact Data: Name, email address, phone number.
  • Property Data: Property address, details about the condition of the house, financial information related to the property (e.g., mortgage status, liens), and your reasons for selling.
  • Communication Data: Records of correspondence (e.g., emails, text messages, phone calls).

B. Information Collected Automatically:

When you visit our Site, we automatically collect certain information about your device and activity:

  • Log and Usage Data: IP address, browser type and version, operating system, pages viewed, time spent on pages, and referring URLs.
  • Tracking Technologies: We use cookies, web beacons, and other tracking technologies to gather information about your usage patterns.

3. How We Use Your Information

We use the information we collect for various business purposes, including:

  • To Provide Services: To contact you regarding your property submission and deliver real estate services.
  • To Offer Quotes: To evaluate your property and generate a cash offer.
  • To Communicate: To send you information, updates, and marketing communications (where you have consented).
  • For Analytics: To monitor and analyze usage and trends to improve your experience and the functionality of the Site.
  • For Compliance: To comply with legal obligations and enforce our terms and policies.

 4. Sharing of Your Information

Ace Property Solutions LLC does not sell, rent, trade, or share your personal information with third parties for marketing or unrelated business purposes.

Your personal information is used solely for internal business purposes, including evaluating property submissions, communicating with you, and providing the real estate services you request.

We may disclose your information only if required by law, legal process, or a governmental request, or when necessary to protect the rights, property, or safety of Ace Property Solutions LLC, our clients, or others.

5. Consent for Text/SMS Messaging

By submitting your phone number, you explicitly agree to the following terms, as detailed in the consent disclosure near the contact form:

  • You consent to receive marketing and informational text messages at the number provided, including messages sent by an autodialer.
  • Message and data rates may apply.
  • You can reply STOP to opt out of further text messages or HELP for assistance.
  • Consent to receive messages is not a condition of purchasing any property or service.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your Personal Information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, or request deletion of your data. To exercise these rights, please contact us at the address or email listed below.

9. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

10. Terms & Conditions

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

2. You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at [brentonb@acepropertiesatl.org].

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy:  [PRIVACY POLICY]

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Ace Property Solutions LLC
Address: ATLANTA, GA
Email: brentonb@acepropertiesatl.org
Phone: 770-407-6449